|
Our Returns Policy/Procedure |
|
Our success depends on your satisfaction. While we are constantly striving
to provide our customers with the information they need to make online
purchases, we understand there is no substitute for "touching and feeling".
We want you to have peace of mind in knowing that you can always return your
purchase for a full refund of the product price if, after holding it in your
hands or trying it on, you are not completely satisfied. Our policy is simple:
IF FOR ANY REASON YOU ARE NOT COMPLETELY
SATISFIED WITH YOUR PURCHASE, SIMPLY RETURN IT TO US WITHIN 30 DAYS OF DELIVERY
IN ITS ORIGINAL, UNUSED CONDITION FOR A FULL REFUND OF THE PRODUCT PRICE.
If you have any further questions please email us.
Need to return or change an item?
- Contact us by email
indicating your order number, the problem & whether you would like a
refund or exchange.
- We will contact you to
confirm the return address to send the merchandise to
- Package the merchandise to
prevent damage, enclosing a covering letter indicating your order no.
- Send to the return address
below (if no alternate address has been suggested by an email from Ra
Clothing)
Please be sure to include your name, address and order number, and
instructions whether to exchange the item or refund the merchandise purchase
price. We do not refund any taxes you were charged. We do not refund or credit
handling and shipping charges. Normal time for processing returns is 10-14
days.
Return Address
Ra
Clothing
First
Floor Flat
30 Rosehill Terrace
Brighton, BN14JJ
Great Britain
|
Returns Policy 
